1. Imprint
Information under Section 4 of Hungarian Act CVIII of 2001 on electronic commerce services.
| Service provider (operator) | Új építésű lakások Kft. |
|---|---|
| Registered office | 2000 Szentendre, Bükkös part 72., Hungary |
| Company registration no. | 13-09-218420 (Company Registry Court of the Budapest Environs Regional Court) |
| Tax number | 27755356-2-13 |
| EU VAT number | HU27755356 |
| Represented by | Molnár Dániel, managing director |
| Contact | hello@studenttower.eu |
| Websites | studenttower.eu, studenttower.hu |
| Hosting provider | Rackforest Zrt., 1132 Budapest, Victor Hugo utca 11. 5. em. B05001., Hungary, company reg. no. 01-10-142004, e-mail: info@rackforest.hu, phone: +36 1 211 0044 |
2. Terms of use
2.1. The service
studenttower is an online survey and data collection system (the “Service”) operated by Új építésű lakások Kft. (the “Provider”). Through the Service, the Provider itself or its clients (each a “Client”) send out surveys, and recipients (each a “Respondent”) answer via a personal link.
2.2. Terms for Respondents
- Taking part is free and voluntary. Fields are mandatory only where indispensable (e.g. consent to data processing); every other question can be skipped.
- Your personal link and any password are for you only and must not be forwarded. If your link has reached someone else, please tell us at hello@studenttower.eu.
- Answers are saved as you enter them; you can continue with the same link while the survey is open. In some surveys earlier pages cannot be changed after you move on – the interface warns you in advance.
- Content shown in surveys (questions, texts, manuscripts, images) is the intellectual property of the Client or the author. Unpublished works shared for advance reading are confidential: Respondents may not copy, distribute or publish them.
- It is prohibited to disrupt the Service, to query it automatically in bulk, to try other people’s links, or to submit unlawful content or content infringing the rights of others.
2.3. Terms for Clients
The relationship between a Client and the Provider (fees, deadlines, survey content) is governed by an individual agreement; where the Provider processes personal data on the Client’s behalf, the parties conclude a data processing agreement under Article 28 GDPR. The Client is responsible for providing recipients’ data lawfully and for the lawfulness of its survey content.
2.4. Availability and liability
The Provider aims for continuous operation but does not guarantee uninterrupted availability (e.g. during maintenance or hosting failures). To the extent permitted by law, the Provider is not liable for indirect damages arising from the use of the Service; liability for intentional or grossly negligent breach and for damage to life, physical integrity or health cannot be limited.
2.5. Complaints, governing law
For questions or complaints, write to hello@studenttower.eu; we reply in substance within 30 days. These terms are governed by Hungarian law; mandatory consumer protection rules of your country of residence remain unaffected. The Provider may amend these terms unilaterally; amendments take effect on publication and do not affect answers already submitted.
3. Privacy notice
This notice is based on Regulation (EU) 2016/679 (GDPR) and Hungarian Act CXII of 2011 on informational self-determination.
3.1. Who processes your data?
- Client surveys (e.g. a membership survey of an organisation): the controller is the Client named in the invitation and in the survey; the Provider acts as processor and processes data only on the Client’s instructions. The Client’s own privacy notice, referenced in the survey, also applies.
- The Provider’s own surveys, contact requests and the operation of the website: the controller is the Provider: Új építésű lakások Kft., 2000 Szentendre, Bükkös part 72., Hungary, hello@studenttower.eu. Where a survey serves a private individual’s own purpose (e.g. an author’s beta reading), the invitation and the survey name that person as controller.
3.2. What data, for what purpose and on what legal basis?
| Data | Purpose | Legal basis |
|---|---|---|
| Recipient’s name, e-mail address, data pre-filled in the invitation (e.g. company name, country) | Sending the invitation and at most one reminder, preparing the survey | Legitimate interest of the controller (Art. 6(1)(f) GDPR) or another legal basis documented by the Client |
| Your answers | Carrying out and evaluating the survey | Consent (Art. 6(1)(a) GDPR) – answering is voluntary and consent can be withdrawn at any time |
| Completion data: time of opening, page changes, completion; progress | Resuming partial answers, reminding only those who have not finished, analysing completion time | Consent or legitimate interest |
| Technical data: IP address (stored only one-way hashed in the application log), browser type, timestamps; the host’s server logs | Security, preventing abuse (e.g. password guessing), troubleshooting | Legitimate interest (Art. 6(1)(f) GDPR) |
| Data provided when contacting us (name, e-mail, message) | Replying to you | Legitimate interest or steps prior to a contract |
No automated decision-making or profiling takes place. We do not sell data or use it for advertising.
3.3. How long do we keep data?
- Answers and completion data: up to 12 months after the survey closes (for Client surveys, as instructed by the Client); afterwards deleted or irreversibly anonymised.
- Recipient list: until the survey closes, deleted at the latest together with the answers.
- Application log: 6 months. Rate-limit data: 24 hours.
- If you withdraw consent or request erasure, we delete your answers without undue delay and within 30 days at the latest.
3.4. Who has access? Processors
Only the controller and authorised staff of the Provider have access. Hosting and e-mail provider (processor): Rackforest Zrt. (1132 Budapest, Victor Hugo utca 11. 5. em. B05001., Hungary); data is stored in data centres in Budapest, Hungary. No data is transferred outside the EEA. We do not load external fonts, analytics or advertising code.
3.5. Security
Unguessable personal links; encrypted (HTTPS) connections; for password-protected surveys the password is stored only as an irreversible hash; attempt limits; code and logs kept outside the public web root; daily backups at the hosting provider.
3.6. Your rights
You may request access to, rectification or erasure of your data or restriction of processing; object to processing based on legitimate interest; request your data in a portable format; and withdraw your consent at any time (without affecting the lawfulness of earlier processing). Send your request to hello@studenttower.eu – for Client surveys we forward it to the controller – and we reply within 30 days.
You may lodge a complaint with the Hungarian supervisory authority, the Nemzeti Adatvédelmi és Információszabadság Hatóság (NAIH; 1055 Budapest, Falk Miksa utca 9–11; postal address: 1363 Budapest, Pf. 9; phone: +36 1 391 1400; e-mail: ugyfelszolgalat@naih.hu; naih.hu), with the supervisory authority of your EU member state of residence or work, or go to court.